Reopening

Our six locations are open: Ballston VA, City Vista, Gallery Place, Logan Circle, Navy Yards, and U Street

Please visit the Additional Resources section of the Reopening Recommendations we recently submitted to DC. We are following the guidance issued by the CDC, IHRSA, and clubs around the world that have recently reopened their businesses. We have also spoken with businesses in other industries, including essential businesses, on best practices and safety protocols.

We will continue to offer our pre-opening/closure membership options until the threat of the coronavirus has passed and/or there is a readily available vaccine. You may access our Covid-19 Membership Options online to review your options.

Not at this time, but there are clubs around the country taking this approach. We are going to monitor usage for this first week and then potentially implement one or more of these initiatives.

Cleaning & Sanitation

We have trained our employees on how to clean, disinfect, and sanitize the club constantly throughout the day. Some of our efforts happen on a schedule (i.e. before/after classes) while others are happening non-stop during all hours of operations (i.e. cardio area). We are also conducting a robust end-of-day sanitization when the club closes each day. For additional information, please visit the Cleaning Protocol section of the VIDA Reopening page. We are also filming a video outlining our various cleaning practices.

Safety Precautions

Our current policy is that all members must wear face masks at all times. We have socially distanced our cardio equipment, strength equipment, and workout spaces for classes.

Members are required to wear face masks in the outdoor areas of the Penthouse Pool Club unless they are eating or drinking.

All employees and members will have their temperature taken with a no contact forehead thermometer as they enter the club. Anyone with a temperature of 99.8 degrees or above is not permitted to visit the club. Please be mindful of this policy as you travel to the club as a pre-visit run may elevate your body temperature. Allow yourself time to cool down if you choose to exercise before your visit.

Our HVAC system is calibrated to bring in fresh outside air corresponding to the number of individuals (more specifically CO2 levels) inside the club. Our goal is to minimize recirculated air without letting in an excessive amount of heat and humidity during the hottest months of the year.

Reservations

Download the VIDA App and reserve your workout timeslot for the gym, class studio, or personal training session. You can reserve one timeslot per day for a maximum of 90 minutes. You may reserve your timeslot up to 48 hours in advance. Personal training, small group training, Pilates, and Nutrition appointments will be made with your RD or trainer directly (not on the app). For additional information, please visit the How We’ve Prepared and Planning Your Visit sections of the VIDA Reopening page. Visit the VIDA App Instructions and Video for help making your reservation.

We are releasing reservations every 15-minutes to give members as much opportunity as possible to reserve a timeslot as close as possible to their desired timeslot. We are also spreading out reservations across a general gym reservation, class reservations, and personal training reservations. We do expect a significant percentage of members will remain on a membership freeze, so we think that the supply of gym reservations will meet the demand.

Members may cancel their reservation with no fee or penalty up until one hour before their reservation. There is no fee or penalty for your first no-show. Subsequent no-shows are subject to a $10 no-show fee.

No, please make your best effort to self-quarantine for 14 days following your international travel.

Membership, Classes & Equipment

Yes, the VIDA Virtual Membership will continue as a complimentary addition to your membership. We have invested in additional resources to continue improving the quality of our audio-visual component. Visit our VIDA Virtual page for the latest info.

Members may not reserve machines with a towel or personal belongings while they use a nearby machine. Any machine not actively in use by another member is available for anyone to use unless it has been closed for social distancing.

Yes, we have limited class size to allow for proper social distancing between class participants. Check the Group Fitness schedule through the VIDA App or VIDA website for the current capacity in each studio.

Amenities

Based on DC Phase 2 re-opening guidelines, we will open the locker rooms for bathroom use only. Showers and lockers are available in the Ballston location with social distancing. The Endless Pools at U Street, Logan Circle, and Gallery Place are available. Reservations may be made on the app.

While the water coming out of water fountains does not spread the virus according to the CDC website, people do breathe on water fountains when using them. Water fountains are unavailable – please bring water or purchase it from the Fuel Bar.

Penthouse Pool and Lounge

Yes, you will need to make a reservation using the VIDA App up to 48 hours in advance. You may also reserve a Day Bed or Cabana on the Penthouse website. You may only make one reservation per day. For additional information, visit the How We’ve Prepared and Planning Your Visit sections of the VIDA Reopening page.

Yes, we have limited capacity to allow for proper social distancing between members. Check the Penthouse Reservation screen in the VIDA App to book your visit, including Day Bed Reservations and Cabana Reservations. Groups are allowed as long as you are with members in your same household.

All Members are permitted to bring a limited number of guests depending on the reservation they have:

General Pool Reservation – one (1) guest max
Bed Reservation – three (3) guests max
Cabana Reservation – five (5) guests max

All members must have guests passes on their account to bring guests*. Additional guest passes may be purchased at the host stand.

*number of passes on account may vary depending on membership type

If you need to cancel your reservation, navigate through the system as if you are going to book. Instead of seeing Book Your Spot, you will see Cancel.

Please note there is a $25 service charge if you do not show up for your reservation. We understand that things happen but please call to cancel if you are unable to make your reservation or cancel via the app. Your reservation will be held for 1.5 hours. We can hold the reservation if longer provided the host team is contacted prior to the 1.5-hour window. If you have not arrived or notified the host team, your reservation will be released to the waiting list and a service fee will be charged to your account.