Our core values represent our commitment to retain our team, retain our clients, and have fun doing it. They illustrate how we interact with each other and intentionally advance Diversity, Equity, and Inclusion (DEI).
We activate our creative ideas, self-educate, and train each other based on our individual strengths. Our initiative contains a sense of urgency and intensity that allows us to take advantage of the idea while it’s still fresh.
We have the autonomy, training, and access to information to make decisions and resolve issues in real-time. We view challenges as opportunities; we do not waste time making excuses or identifying impediments to our success. We are opportunity-driven as opposed to excuse-driven.
We grow personally and professionally by being transparent, upfront, and honest. Our team is built on respect, integrity, and humility. While we are serious about our work, we never take ourselves too seriously; we love having fun and joke around when appropriate.
We are an intentionally diverse team and work together to reach our maximum potential. We support each other both inside and outside of the facility. We ensure that all team members receive equal opportunity for professional growth, career advancement, and promotion.
We communicate daily across all departments to maintain consistency and ensure that all team members are operating with complete information. We schedule focused training sessions to further develop our strengths and acquire new skills. We remain positive, upbeat, and challenge each other with an understanding that we share the same goals.
We support and improve our local communities through social activities and charitable events. We embrace a healthy lifestyle and enrich the lives of others through wellness.
We retain our team and our clients by having fun, implementing their suggestions, reinvesting in our people as well as our facilities, and continuously improving in everything we do. We take advantage of professional development opportunities and share our experiences with the team. We take diligent notes and hold ourselves accountable for retaining information.
Our team members are trained, developed, and conduct themselves according to these standards. They create a sense of community and a continuously improving experience that cultivates client loyalty.